Support & contact
Write to us. A real person reads every email.
We're a small studio, which means there's no support queue, no help-desk software, and no ticket numbers. There's just an inbox, read by the people who built the thing you're writing about.
By email
hello@lovelyrover.com
The fastest way to reach us. Bug reports, refund requests, licensing questions, hello-just-to-say-hello — all welcome at hello@lovelyrover.com. We typically reply within a day or two.
If you're writing about a specific app, mentioning the version number helps us get to a fix faster.
Common questions
Answers to the usual ones.
- Refunds
- No problem. Just request it via the App Store and let us know how we can help.
- New Device
- Move freely. All of our software is sold via the App Store so just re-download the software on your new device.
- Press & reviews
- Happy to help. Write to hello@lovelyrover.com for review copies, screenshots, or a quick interview.
- Bug found
- Tell us everything. What you did, what happened, what you expected. Screenshots welcome.